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Last Updated: May 24, 2026
1. Information We Collect
To provide efficient delivery services, we collect information that helps us get packages from point A to point B safely. This includes:
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Contact Information: Name, email address, phone number, and company name.
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Logistics & Shipping Data: Pickup and delivery addresses, package descriptions, and delivery instructions.
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Payment Details: Billing addresses and payment information necessary to process your service requests securely.
2. How We Use Your Information
We use the information we collect to operate smoothly and keep you informed. Specifically, we use it to:
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Schedule, track, and complete your deliveries.
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Provide accurate shipping and service quotes.
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Respond to your inquiries, customer support requests, or messages submitted through our contact forms.
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Send essential service updates, invoices, and transit notifications.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share information with trusted third parties under the following circumstances:
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Service Providers: With drivers and operational partners who strictly need the details to execute your physical delivery.
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Legal Requirements: If required by law, regulation, or legal process to protect the rights and safety of Maple Mile, our clients, or the public.
4. Data Security
We prioritize the safety of your information. Maple Mile uses industry-standard technical and organizational security measures to protect your personal and shipping data against unauthorized access, loss, or alteration.
5. Your Rights and Choices
You have the right to access, update, or correct the personal details we hold about you. If you would like to review or modify your information, please contact us directly using the details provided on our website.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be posted directly to this page with an updated “Last Updated” date at the top.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:
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Email: delivery@maplemile.com
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Phone: +1 (403) 604-6077
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